Video

Why AI Is No Longer Optional for Coaches

Susan Caesar, Director of AI at the International Coaching Federation, in conversation with Lewin Keller on what the shift to AI actually means for coaches and L&D leaders in 2026.

Lewin KellerFounder & CEO5 April 202640 min

Susan Caesar, Director of AI at the International Coaching Federation, joins Lewin Keller to talk about why AI in coaching has become inevitable, and what that actually means for coaches and L&D leaders in 2026.

In this conversation

  • Why AI has shifted from a nice-to-have to an essential additional layer for successful coaches

  • The growing pressure on coaches and L&D professionals: more clients, more follow-ups, more accountability

  • How the right AI layer can take on admin, fine-tune engagement and offer support around the clock, while protecting the coach’s time, energy and unique voice

  • Why AI should amplify human coaching, never replace it

If you are a coach or L&D leader feeling the pressure of growth while trying to protect the heart of coaching, this conversation is for you.

Lewin Keller

Founder & CEO

Ex. Google, DoiT, Accenture · ACTP Coach · Investor & Advisor

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